Article 1 – Application
These General Terms of Sale are subject to each purchaser to enable him to order.
Therefore, the placing of an order implies that the Purchaser fully and unconditionally accepts these Terms. No particular condition may prevail over the general sales conditions without formal and written acceptance from the Seller.
Any contrary conditions put forward by the Purchaser without written acceptation are inapplicable to the Seller regardless of the moment at which they are brought to his attention.
The fact that the Seller does not insist at a given moment on applying any of these conditions must not be interpreted as an invalidation of that or any other of the conditions of sale.
Failure or delay by the Seller in enforcing or partially enforcing any provision of these conditions shall not be construed as a waiver of any of its rights under the conditions, at present or in the future.
Article 2 - Order
For orders to be valid, they must be made on the ecigspace.com website. The order is considered firm and definitive upon acceptance of the GTS. ECIG SPACE refuses to sell to minors in their countries, so by accepting these GTS you certify on your honor to be over 18 years.
Article 3 - Order change
Any change of orders requested by the Purchaser may be taken into account only if it succeeds in writing prior to shipment of products. Any changes to an order automatically entail the cancellation of the conditions previously accepted by the Purchaser regarding the price, delivery time, payment and delivery terms. They can eventually lead the Seller to the full cancellation of the order, without being required to pay any compensation.
If canceled after delivery of the goods, the shipping costs are at the expense of the Purchaser as well as the return postage. These costs cannot be reimbursed by the Seller.
Article 4 - Delivery
If changing of goods, favorable to the Purchaser (quality, quantity), the Seller reserves the right to make any changes at any time that he deems appropriate and without obligation to modify the goods previously delivered or current orders.
Article 5 - Delivery time
Deliveries shall only be made according to the availability of the goods and in the order of arrival of orders. The seller has the right to make either full or partial deliveries. Delivery times advertised on the website are provided for information only. In the case of a stock shortage or difficult replenishment, it is possible that the delivery time announced on the website will be exceeded.
Beyond thirty days, the Purchaser can request the cancellation of his order and the full repayment of the amounts already paid. The delivery time is the time between an order's shipping and its reception.
Article 6 – Delivery – Risk transfer
The goods are deliverable free of charge.
The goods travel at the risk of the recipient who has, in case of damage or missing item, to make all necessary findings and confirm reserves by an extrajudicial act or by a registered letter with acknowledgment of receipt to the carrier within 3 days from the reception of the goods.
Article 7 – Reception
Without prejudice to be taken against the carrier or the employee of the Seller if the delivery is done by him, complaints about defects or non-compliance of the delivered goods compared to the ordered ones or the packing slip must be submitted in writing within 8 days after the delivery of the goods. It will be up to the Purchaser to provide any justification of reality of the identified defects or anomalies.
Article 8 – Returns – Conditions – Consequence
The Purchaser benefit from a 7 day-cooling of period starting the delivery of its order, after that any return must be a formal agreement between the Seller and the Purchaser.
Any goods returned without such agreement shall be at the expense of the Purchaser and would not lead to the establishment of a credit note. In all cases, the shipping and return costs and their risks are always at the expense of the Purchaser.
Article 9 – Return – Consequences
If the Purchaser decides to exercise his right of withdrawal, the Seller will refund the sums of the ordered equipment within thirty days from its reception in his premises if the product is returned in its original condition. The refund will be made by check, bank transfer or PayPal.
This refund will also be a credit note. After a seven days period any return accepted by the Seller will result in the issuance of a credit note for the benefit of the Purchaser after a qualitative and quantitative verification of the returned goods.
In case of a defect or non-compliance of the delivered goods, duly noted by the Seller in accordance with the Article 8, the Purchaser will get a free replacement or refund of the goods.
Artcile 10 – Warranty
The goods covered by the legal warranty as defined under Article 1641 et seq. of the Civil Code. Please refer to the "Customer Service" part of the "More Information" tab where you can download our procedure of equipment return.
Article 11 - Warranty – Liability waiver
Defects and damages caused by failure to observe the safety regulations about the storage precautions specified on the package, are excluded from the warranty. Defects and damages caused by incorrect use, improper maintenance, abnormal use, lack of supervision, bad electrical protection of the devices, by such harmful circumstances to the proper functioning of the devices, or by modification of the item not provided or specified by the Seller are excluded from the warranty.
Similarly, the guarantee shall not apply to apparent vices, which the Purchaser must notify pursuant to the conditions set out in the Article 8. The guarantee disappears immediately and completely if the goods are used in abnormal conditions. In case of lack of maintenance, the warranty will be totally or partially lost.
The warranty is only available with the Purchaser and not with thirds to whom the goods could have been offered.
Article 12 – Price
Prices are those in force on the date of order.
Article 13 – Payment
Any partial payment is received as a deposit. Payment of goods to be made with the order, unless otherwise stipulated.
No deliveries will be made before reception of amounts due.
Article 14 - Reservation of ownership
Transfer of ownership of the sold item is subject to payment of the price on the due date by the Purchaser. Payment is understood to mean the effective receipt of the price, a presentation of a banker's draft or other means of payment that creat an obligation to pay, but do not constitute a payment.
Article 15 – Disclaimer
All products sold by the ECIG SPACE company are intended for smoke inhalation reproduction.
The product used for reproducing evaporation is based on Propylene Glycol.
No scientific study was done on the side effects possibly related to the absorption of this substance, the customer recognizes to use this product on its full responsibility, the ECIG SPACE company can not be held liable for any health problem of its customers.
Article 16 - Exclusive attribution of competence
Any dispute relating to the interpretation, enforcement or breach of contract will be submitted in case of objection, for any reason whatsoever, to the Courts that the Seller's headquarters depend.
Article 17 – Data protection and privacy rights
As per the law on information technology and individual freedom, n° 78-17, the purchaser has a right to access and correct personal data concerning him. This right is exercised by writing to the Seller whose details appear in the "Contact" section of the website.
The information you give us are essential for processing and delivering orders, preparing invoices and warranty contracts, their absence leads to the cancellation of your order.
You have a permanent right to access and rectify all the information about you in accordance with the European texts and national laws in effect (Article 34 of the Law of 6 January 1978). At any time you can ask ECIG SPACE what information it has about you.
At any time you can request to change the data. If you accepted during your identification on the website, promotional emails (electronic mails) offering new products, destocking offers, exclusives, good deals ... will be sent to you.
You can ask to stop receiving emails from us at any time. ECIG SPACE is the only holder of information about you.
If you accepted when you signed up on the Site, ECIG SPACE can send you information as part of precise and punctual promotional operations.
We inform you, moreover, that cookies record certain information stored in the memory of your hard drive. An alert message asks you in advance if you wish to accept cookies, you can of course refuse.
These cookies do not contain confidential information about you.
No financial data (credit card numbers) are stored by ECIG SPACE.